ISBN-13: 9781138438620 / Angielski / Twarda / 2018
ISBN-13: 9781138438620 / Angielski / Twarda / 2018
The Lean Office: Collected Practices and Cases is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies. Highlights include -