The Impact of Risk Communication on Consumption and Consumer Well-Being

ISBN-13: 9781680835724 / Angielski / Miękka / 2019 / 128 str.

Ingrid M. Martin;David W. Stewart

Opis

The Impact of Risk Communication on Consumption and Consumer Well-Being aims to understand how consumers think about and respond to risk through their consumption behaviors. Risky consumption poses societal risks leading to regulatory decisions such as bans on smoking, the use of seatbelts and motorcycle helmets, and so on. In the end, the goal of risk communication is consumer well-being by mitigating the harm of risky consumption. The authors synthesize the literature on risk, risky consumption behaviors, risk communication, and consumer well-being. They extend prior reviews through an explicit discussion of the philosophical foundations of risk communication and management and the implications of specific foundations for communication and policy decisions. In addition, the monograph explores the implications of the multidimensional context in which individuals confront risks and make trade-offs with respect to risks and benefits in specific situations. The authors discuss various examples of risk-related products and behaviors throughout the monograph to illustrate the issues that arise when addressing risk in a multidimensional context where scientific information is incomplete and/or ambiguous and there are economic and social costs and benefits associated with any policy related to communicating and managing risk. These examples are intended to provide a context for the complex issues that are the focus of this monograph.

Spis treści

• 1. How Do We Define Risk?
• 2. Dimensions of Risk
• 3. What are Risky Consumption Behaviors?
• 4. Meta-Analyses in Risk Communication Research
• 5. Accounting for Individual Differences
• 6. How People Process Risk Information: Lessons From Warning Labels
• 7. Normative Implications for Risk Communication
• 8. False Alarms
• 9. Measuring the Effects of Communication
• 10. The Context of Risk
• 11. Risk Communication and Consumer Well-Being
• 12. Future Research
• 13. Policy Implications
• References