ISBN-13: 9781138409408 / Angielski / Twarda / 2017
ISBN-13: 9781138409408 / Angielski / Twarda / 2017
The first edition of this book won a Shingo Prize for Excellence in Manufacturing Research, and now, following in the tradition of its bestselling predecessor, the second edition details a robust step-by-step approach for implementing Lean initiatives in the service industry and office environments