ISBN-13: 9783836402422 / Angielski / Miękka / 2007 / 100 str.
ISBN-13: 9783836402422 / Angielski / Miękka / 2007 / 100 str.
Companies are competing in fast changing markets, characterised by high levelsof variety and competition. Therefore they need two capabilities: the capabilityto understand their markets in terms of market drivers and markettrends; and secondly the capability of a company and its supply chain to respondin a timely yet efficient manner. Managing such supply chains will bedifficult without some degree of process integration and collaboration betweensupply chain partners. A first step is to know their own and that oftheir suppliers performance capability. Michael Seitzs work was about constructinga performance measurement tool to identify the operational performancebetween adjacent members of a supply chain. The SCOR model wasused as the basis of the Performance Measurement System. This was extendedto include a Collaborative Index, an additional measurement which couldassess the levels of supply chain integration and collaboration, and a StabilityIndex, which was developed to measure the robustness of the evaluatedsupply chain. This book is interesting for students and decision makers workingin the area of supply chain who want to gain a deeper knowledge aboutmeasuring supply chain performance.