Introduction 1Part 1: Getting Started with Supply Chain Management 5Chapter 1: The Growing Demand for Supply Chain Management 7Chapter 2: Seeing Supply Chains from Different Perspectives 19Chapter 3: Evaluating Your Supply Chain Strategy 31Part 2: Managing Supply Chain Processes 47Chapter 4: Connecting Supply Chain Processes 49Chapter 5: Planning the Supply Chain 57Chapter 6: Sourcing, Purchasing, and Procurement 69Chapter 7: Making Your Products or Services 87Chapter 8: Delivering Your Products or Services 105Chapter 9: Managing Product Returns and Reverse Supply Chains 131Chapter 10: Enabling Your Supply Chain 139Part 3: Using Technology to Manage Supply Chains 157Chapter 11: Selecting Supply Chain Software 159Chapter 12: Integrating Advanced Manufacturing into Your Supply Chain 181Chapter 13: Managing Digital Transformation in Supply Chains 193Chapter 14: Adopting Supply Chain Metrics 209Chapter 15: Building Supply Chain Analytics 225Part 4: Driving Value with Supply Chain Management 243Chapter 16: Improving Your Supply Chain Processes 245Chapter 17: Optimizing Your Supply Chain 265Chapter 18: Improving Supply Chain Resilience 283Chapter 19: Boosting Supply Chain Sustainability 299Part 5: Building Your Supply Chain Management Career 311Chapter 20: Selecting a Supply Chain Career 313Chapter 21: Pursuing Supply Chain Education 329Part 6: The Part of Tens 349Chapter 22: Ten Questions to Ask about Your Supply Chain 351Index 359
Daniel Stanton, aka "Mr. Supply Chain," is an executive, entrepreneur, and educator who helps companies improve the management of their supply chains. He teaches supply chain management at Bradley University and the University of Arkanas, and is a researcher at Cranfield University. Stanton is the author of the previous editions of Supply Chain Management For Dummies.