Supplier Relationship Management: Unlocking the Value in Your Supply Base

ISBN-13: 9781398602250 / Angielski / Miękka / 2022 / 504 str.

Jonathan O'Brien

Opis

Get clear and practical guidance on how to manage suppliers to form strategic collaborative relationships and achieve organizational goals.

Recenzje

"O'Brien's excellent book is extensive, well-structured and intelligent, and really is the first book anyone interested in supplier management should consult. It is full of useful ideas and clear thinking about SRM, and has been updated in this third edition with relevant information and ideas around sustainable procurement. The advice, tools and thinking here will help any reader and their organization manage suppliers better in order to deliver more value and performance" Peter Smith, Author, 'Bad Buying' and 'Procurement with Purpose'

Spis treści

• • Chapter - 00: Introduction;
  • Chapter - 01: What we need from our supply base is...;
  • Chapter - 02: Five good reasons to get close to our suppliers;
  • Chapter - 03: Introducing the Orchestra of SRM;
  • Chapter - 04: Segmenting the supply base;
  • Chapter - 05: Supplier performance measurement;
  • Chapter - 06: Building a supplier performance measurement system;
  • Chapter - 07: Acting upon measurement;
  • Chapter - 08: Supplier improvement and development;
  • Chapter - 09: Supplier management;
  • Chapter - 10: Contract management;
  • Chapter - 11: Relationship management;
  • Chapter - 12: Supply chain management;
  • Chapter - 13: Strategic collaborative relationships;
  • Chapter - 14: Innovation from suppliers;
  • Chapter - 15: The Orchestra of SRM is ready to play;
  • Chapter - 16: Glossary

O autorze

Jonathan O'Brien is the CEO of Positive Purchasing Ltd. With over 30 years experience in purchasing, he has worked all over the world to help global organizations increase their negotiation and purchasing capability through digital platforms and tools, high-impact training, education and working directly with practitioners and executive teams to drive in the adoption of strategic purchasing methodologies. He is the author of Category Management in Purchasing, Supplier Relationship Management, Negotiation for Procurement & Supply Chain Professionals, The Buyer's Toolkit and most recently, Sustainable Procurement, all published by Kogan Page.