Stealth KM

ISBN-13: 9780750679312 / Angielski / Miękka / 2006 / 232 str.

Niall Sinclair

Opis

Niall Sinclair, a well-known official in the Canadian Government and in Knowledge Management, presents an innovative way to circumvent the inflexibility of government bureaucracy to drive successful knowledge management initiatives in the public sector. Sinclair proposes a technique that has been proven to work in his own governmental area of 20,000 employees that enables executives and professionals, especially those in government and public institutions, to implement KM programs successfully and circumvent KM critics.

Recenzje

"This is an easy-to-read book filled with ideas useful not only to the public sector, but to the private and academic sectors as well."
Karen Takle Quinn, FaultLine

Spis treści

Part I: KM is Dead, Long-Live KM

Chapter 1: The Problem with Governments
Chapter 2: The Problem with Knowledge Management

Part II: The Path of Least Resistance

Chapter 3: Marketing Knowledge Management Successfully
Chapter 4: Aligning Knowledge Management with the Organization
Chapter 5: Deploying Knowledge Management in the Organization
Chapter 6: Measuring Knowledge Management in the Organization

Part III: Making the Connection

Chapter 7: Lessons Learned: Some the Hard Way
Chapter 8: Successful Knowledge Management: Case Studies from the Private Sector

Part IV: The Disappearing Present
Chapter 9: Knowledge Management: The Next Generation
Bibliography

O autorze

Niall Sinclair