Staffing Strategy for a Recruitment Firm: Management Research Report - A Live Case Study

ISBN-13: 9781500860097 / Angielski / Miękka / 2014 / 138 str.

MR Pradeep Sahay

Opis

This case study research was carried out for a leading Recruitment firm in India, to lay down a roadmap, as part of its repositioning strategy to be a "Recruitment Firm of Choice," in its operating markets within India and Overseas geographies. The firm's business context, given the increasingly volatile business environment and the changing Talent landscape, also necessitated a strategy outlook, which apart from risk mitigation, would help the firm open up new vistas of business & revenue generation. All businesses have strategies, strategies for what they want to achieve and how they propose to realize these achievements. The strategies may be simple or complex, formal or informal. They may be strategies for the long term or strategies for specific circumstances such as mergers, acquisitions, new business venture. Whatever be the shape and contour of these strategic outlooks, it is important to have a clear perspective - as a way of clarifying its role and scope; else like the perspectives in the proverbial blind men and the elephant fable, perspectives on business strategies would depend on whom you ask - and how the elephant, not to mention the jungle, is behaving. Based on the SWOT strategy framework, the recommended strategy map for the firm ( re-named in this study as AAA) hinged around the following strategic pillars: A. Market Share- driving revenue growth in all business segments B. Client Excellence - delivering quality service through unique technology and assessment solutions thus adding 'science' to its processes. C. Solutions- Driven Growth- looking for additional service offerings to provide clients with a rich set of solutions, further strengthening relationships and diversifying the business. D. Partnership - developing its team organically as well through linkages with the academia, and focusing on training, professional development and retention E. Leveraging its relationship equity to build a unique 'Employment Brand'. The core strategy helped the firm transform its business through innovative solutions & engage with its clients on their broader talent acquisition issues on an ongoing, long term basis. The repositioning also helped drive deeper relationships with clients, providing avenues to unlock greater stakeholder value for years to come. It is hoped the target audience specifically in the recruitment consulting and the professional services space would find in this study a valuable guide-map to cultivate long term competitive advantage by adopting a strategy of differentiation woven around their customer' needs and aspirations.