Speech Analytics for Actionable Insights: Current Status, Recommendation, and Guidance

ISBN-13: 9781680836967 / Angielski / Miękka / 2020 / 72 str.

J. P. Shim;Aaron M. French;Bikesh Upreti

Spis treści

• 1. Introduction
• 2. The Background of Speech Analytics
• 3. Approaches and Methods of Speech Analytics
• 4. Major Vendors and Real-World Applications in Speech Analytics
• 5. Speech Analytics Issues and Recommendations
• 6. Concluding Comments
• Acknowledgments
• Appendix
• References