Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies

ISBN-13: 9781439853498 / Angielski / Twarda / 2011 / 334 str.

Connie White

Opis

Written to teach emergency personnel how to effectively utilize social media and Web 2.0 technologies in emergency planning, preparedness, and response, this book covers the do's and don'ts of social media when dealing with emergency situations. It explains how government organizations, non-governmental organizations, volunteer, and private emergency agencies can utilize this outlet for a variety of purposes, each chapter providing an example of a high-profile individual, organization, or agency that utilizes the transformative power of social media. The book also includes exercises so readers can better understand its various uses.

Spis treści

Why Social Media? Back to Basics: The Design. Social Sites for Groups: Facebook. Twitter and Microblogging: The Basics. Twitter for Teamwork and Information Exchange. Collaboration and Document Management. Video, Situational Awareness and Crisis Management Systems. Testing Your Social Media. References.