About the Author ixAcknowledgements xHow to Use This Book xiiiIntroduction xvPart I: Moving from friction to flow 11 Enabling productive flow 72 Qualities of a smart team 213 Changing team behaviours 29Part II: Working better together 474 Communicate: make less noise 535 Congregate: make meetings count 916 Collaborate: make projects great 1357 Key skills for effective cooperation 171Part III: Building a smart team culture 1918 Creating a more productive culture 1959 Some productivity projects 207Postscript 217
DERMOT CROWLEY is an author, speaker, and the founder and director of Adapt Productivity, a leading training and coaching service in Australia.