Six SIGMA for Everyone

ISBN-13: 9780471281566 / Angielski / Miękka / 2003 / 144 str.

George Eckes

Opis

A practical, straightforward guide to Six Sigma for employees in organizations contemplating or implementing Six Sigma
From noted Six Sigma consultant and author George Eckes, Six Sigma for Everyone explains the underpinnings of the revolutionary quality assurance methodology, offers in-depth examples, and outlines the impact and desired end result of implementation. Whereas, most Six Sigma books are written for executives and practitioners of Six Sigma and tend to be overly technical or strategically focused, this book is written specifically for employees of organizations thinking about or already attempting implementation.
George Eckes (Superior, CO) is founder, President, and CEO of Eckes & Associates, Inc., a Colorado-based consulting group specializing in results driven by continuous improvement, Six Sigma training and implementation, organizational development, and change management. Among his clients in the United States, Asia, Europe, and Mexico are Volvo Trucks North America, Honeywell, Wells Fargo, and General Electric. He is also the author of Six Sigma Team Dynamics (Wiley: 0-471-22277-1), Making Six Sigma Last (Wiley: 0-471-41548-0), and The Six Sigma Revolution (Wiley: 0-471-38822-X).

Recenzje

I would recommend this book to anyone who was considering implementing six Sigma (crazycolour.com/consulting , April 2003)

a useful guide to anyone who wants to learn more about this approach (Supply Management, 8 May 2003)

Spis treści

Chapter 1. Why Has My Company Adopted Six Sigma?: What Can Six Sigma Do for You?

Chapter 2. The Strategic Component of Six Sigma.

Chapter 3. The Tactics of Six Sigma: Define, Measure, Analyze, Improve, and Control.

Chapter 4. 10 Technical Tools to Master While on a Six Sigma Team.

Chapter 5. 10 "Soft" Tools You Will Need on a Six Sigma Team.

Chapter 6. 10 Common Questions about Six Sigma.

Appendix: Process Capability and Sigma Conversion Table.

Index.

O autorze

GEORGE ECKES is founder, President, and CEO of Eckes & Associates, Inc., a Colorado–based consulting group specializing in results–driven continuous improvement, Six Sigma training and implementation, organizational development, and change management. EAI s recent clients include JPMorgan Chase, Wells Fargo, Cisco, and General Electric, among others. Eckes is also the author of The Six Sigma Revolution, Making Six Sigma Last, and Six Sigma Team Dynamics, all from Wiley. Visit his Web site at www.georgeeckes.com.

Blurb

A user–friendly guide to the basics of Six Sigma

From noted Six Sigma consultant and author George Eckes comes Six Sigma for Everyone, a practical guide that explains the underpinnings of the revolutionary quality assurance methodology. Appropriate for employees and top management alike, this book is the only one you need if your company is currently implementing or contemplating Six Sigma. It tells you what Six Sigma is and is not, what it does and how it does it, and what your role likely will be in the implementation process. Eckes uses straightforward definitions and in–depth examples to outline the processes, impact, and desired end result of implementation–eliminating the confusion and fear many feel when first introduced to Six Sigma. If you need to understand the basics, then this is the book for you. Topics include:
∗ The origins and history of Six Sigma
∗ Business Process Management: Six Sigma as management philosophy
∗ Individual and team tactics
∗ The ten basic tools each team member needs to succeed
∗ How you and your organization must change to make Six Sigma work