Six SIGMA Fundamentals: A Complete Introduction to the System, Methods, and Tools

ISBN-13: 9781138438880 / Angielski / Twarda / 2019 / 368 str.

D.H. Stamatis

Opis

This book focuses on the basics of the six sigma methodology. It targets on both manufacturing as well as non-manufacturing organizations and demystifies the Six Sigma methodology. The book addresses the concepts of the Six Sigma philosophy and explains the methodologies involved in it.

Spis treści

Acknowledgments -- Common Abbreviations Used in Six Sigma -- Preface -- Introduction -- Chapter 1 Overview of Six Sigma -- Chapter 2 Customer Satisfaction -- Chapter 3 The DMAIC Model -- Chapter 4 Common Methodologies Used in the DMAIC Model -- Chapter 5 Design for Six Sigma -- Chapter 6 Common Methodologies and Tools Used in the DCOV Model -- Chapter 7 Roles and Responsibilities -- Chapter 8 Six Sigma Applied in Non-manufacturing -- Chapter 9 Training and Certification. -- Chapter 10 Implementing Six Sigma -- Appendices -- Appendix A: Core Competencies for Six Sigma Methodology -- Appendix B: Traditional Sigma (Abridged) Conversion Table -- Appendix C: The Process of QFD -- Appendix D: Example of Using the Quality Charts in the QFD process for Each of the Stages -- Appendix E: Using Binomial and Poisson Distributors -- Appendix F: Development Flow for an Automotive Organization Selected bibliography -- Index -- About the Author.

O autorze

Stamatis, D.H.