ISBN-13: 9783659663437 / Angielski / Miękka / 2014 / 100 str.
This book provides a conceptual understanding of service quality and customer satisfaction in Indian Banking sector. It covers extensive literature review on service quality in banking .This book will be useful for PhD Scholars, Researchers and Academicians.This book is invaluable for anyone studying service quality in Banking Sector. Content of the book has been developed to fully support the researchers to conduct literature review.
This book provides a conceptual understanding of service quality and customer satisfaction in Indian Banking sector. It covers extensive literature review on service quality in banking .This book will be useful for PhD Scholars, Researchers and Academicians.This book is invaluable for anyone studying service quality in Banking Sector. Content of the book has been developed to fully support the researchers to conduct literature review.