Run Grow Transform: Integrating Business and Lean IT

ISBN-13: 9781466504493 / Angielski / Miękka / 2012 / 372 str.

Steven C Bell

Opis

Your customers want innovation and value, and they want it now. How can you apply Lean principles and practices throughout your enterprise to drive operational excellence, reduce costs while improving quality, enable efficient growth, and accelerate idea-to-value innovation? Shingo Prize-winning author Steve Bell and other thought leaders show you how-guiding you to more effectively align people and purpose, promote enterprise agility, and leverage transformative IT capabilities to create market-differentiating value for your customers. Combining research and insight with practical examples and in-depth case studies that can be put to immediate use, Run Grow Transform: Integrating Business and Lean IT is a must read for leaders and senior managers from all disciplines, showing you how to:

• Drive enterprise outcomes and strategy through adaptive Business/IT learning
• Maximize collaboration, leverage the knowledge and skills of your teams
• Overcome enterprise-wise obstacles commonly encountered by Agile development teams
• Improve infrastructure reliability and cost, learn how to get the best results from operations frameworks including ITIL, COBIT and ISO 20000
• Apply Lean principles to Enterprise Architecture and Business Process Management disciplines
• Make informed, value-based choices about outsourcing
• Tap into big data and social media to listen to and interact with the virtual voice of your customers
• Streamline management, collaboration, and communication systems
• Identify and measure the right things that lead to customer value

What readers are saying: This book focuses on the most critical and challenging issue for any aspect of the development or use of IT: creating a collaborative learning culture.
-Jeffrey K. Liker, Shingo Prize-winning Author of The Toyota Way Run Grow Transform takes the next logical step to driving enterprise value. This could be the game-changing playbook for IT 3.0.
-Mark Katz, CIO & Senior Vice President, Esselte Corporation A powerful read detailing how companies can leverage their Lean IT transformation to supercharge the business.
-Tom Paider, IT Build Capability Leader, Nationwide The consistent application of the practices described in this book has enabled Embraer to reap huge gains. I recommend this book as a desktop companion.
-Alexandre Baule, Vice President Information Systems, Embraer

... takes the reader a leap forward, ready for immediate application to bridge Lean and innovation.
-Melissa Barrett, Enterprise Architecture & IT Strategy, Premera Blue Cross ... sets out the principles and practices necessary for success in the new economy.
-Jez Humble, Author of Continuous Delivery Steve Bell has hit another home run with this book. Either your organization will adopt the wisdom contained in this book and thrive, or your competitors will do so and put you out of business.
-Scott Ambler, Author of Disciplined Agile Delivery It's rare to see truly new insight added to the Lean discussion. Steve Bell does just that by continuing to push the frontiers of Lean thinking.
-Alexander Brown, COO, Scru

Spis treści

Creating A Framework For Business And Lean IT Integration. In Pursuit of Growth and Innovation. Value Streams: Aligning Resources to Create Value. Integrating IT Capabilities into Value Streams. Leveraging Value Stream Resources. Speeding Ideas to Market. Measuring Value. Lean Leadership and the Lean Management System. The Lean Learning Enterprise. Integrating the Lean IT Community. Lean Enterprise Architecture: An Architectural View of IT Value Stream Flow. Lean and Business Process Management: Seeing the Whole. Lean IT Service Management: Understanding and Navigating the Cultural Silos of IT Value Streams. Lean ERP: Combating Complexity and Accelerating Change. Lean Software Development: Exploring the Principles of Value and Flow. Lean Data Management: The Invisible Dimension Supporting the Flow of Value. Lean Business Intelligence: Listening to the Virtual Voice of the Customer. Appendices: What Is Lean IT? A Working Definition. Additional Lean Resources. Case Study: Ci&T: Doing the Right Things. Case Study: ING Bank Netherlands: Our Lean IT Transformation Journey. Case Study: Netsis: An ERP Publisher’s Lean IT Journey.