Series Editor's Foreword [to follow]AcknowledgmentsIntroductionChapter 1. The Product Development Challenge 3Key Players 3Follow the Carrot or Get out of the Race. 6I'm not That I'm Lazy, it's that I just don't care. 8Product Specification Profiles 11Product Drivers 14Bounding Factors 15Reliability Discipline 16Chapter 2 Balancing Business Goals and Reliability 1Return on Investment 1Program Accounting 4Rule of 10s 4The Reliability Engineers Responsibility to Connect to the Business Case 10Role of the Reliability Professional 13Summary 16Chapter 3. Directed Product Development Culture 1The Past, Present, and Future of Reliability Engineering 3Influences 4The Invention of "Inventing" 6Quality and Inventing are Behaviours 9As Always, WWII Changed Everything 11The Post War Influence Diminishes 13Reliability Is No Longer a Luxury 16Understand the Intent 19Levels of Awareness 21Summary 23Chapter 4 2Awakening, The Stages to Mature Product Development 2Accountability 4Ownership Chart 9Communicating Clearly 14Behind the Words at Work 16When you want to improve 19My personal case 20When we can't communicate at the organizational level 23Summary 30Chapter 5 2Testing Intent 2Transferring Ownership 6What transferred ownership looks like 13Guided by All The Goals All The Time 16Summary 19Chapter 6 New Roles 1Role of Change Agents 2Reliability Czar 5The Czar is a link 6Direct Input 7Distilling Information 8Who is the Czar? 9How the Czar works with the Team and Leadership 12Tips for the Czar 14Role of Facilitators 15Facilitation Technique 16Creating a Narrative 19Role of Reliability Professionals 21Stop Asking for Resource 21Connect Reliability to the Market 22Summary 25Chapter 7 Program Assessment: 1Measurements 1What to Measure 3Using Reliability Testing as Program Guidance 6The Primary Wear-out Failure Mode 9The Random Fail Rate During Use Life 10Reliability Maturity Assessments 11Steps for an Assessment 12The Team 14The Topics 16The Scoring 17Analyze, The Reliability Maturity Matrix 19Review with the Team and Summarize 21Recommend Actions 22Assess Particular Areas in More Detail 23Golden Nuggets 24Summary 24Chapter 8 Reliability Culture Tools 1Advancing Culture 1Manipulative Managing 3Transfer Why 5Reliability Bounding 6Strategy Bounding 7Bounding ROI 11Invest and Return Tables 14Deciding by Bounding 19Anchoring 20Intent Anchor 22Delivery Anchor 24Focus Rotation 26The Focus Rotation Steps 27Working in Freedom and with Ownership 29Summary 32Chapter 9 Guiding the Program in Motion 1Guidance Bounding 1Guide Bounding ROI 2Program Risk Effects Analysis 7Fully Access Risk 10Program freezes don't work. 11The Chill Phase 12PREA Tables and Calculations 14Summary 24Chapter 10 May Risk Analysis Guided Project Management 1Failure Mode Effects Analysis Methodology 2Design Failure Mode Effects Analysis 2Reliability Design Risk Summary 6Process Failure Mode Effects Analysis 10Use Failure Mode Effects Analysis 11Failure Reporting and Corrective Action System 12Root Cause Analysis 13Brainstorming 18Summary 22Chapter 11. The Reliability Program 2Reliability Program Plan 2Common Reliability Program Plan Pitfalls. 4The plan doesn't account for a broad audience: 4Not including Return on Investment (ROI): 5Too Much: 5Too Little: 6Not Including Concise and Clear Goals: 7Not Utilizing Testing Initiatives 9Major Elements of a Reliability Program Pan 9Purpose 10Scope 10Acronyms and Definitions 11Product Description 13Design for Reliability (DFR) 14Reliability Goals 15Use Case, Environment, Uptime 17Recommended Tools by program Phase 19Design Risk Analysis 20Failure Modes Effects Analysis (FMEA) 20Reliability Allocation Model 23Testing 27Accelerated Life testing (ALT) 34System Level Testing 36Summary 39Chapter 12 Sustained Culture 1Lasting Changes in Culture 1Summary 4Index
ADAM P. BAHRET is Founder of Apex Ridge Reliability, a reliability engineering consulting firm. He has an MS in Mechanical Engineering from Northeastern University and is a Certified Reliability Engineer and a member of ASQ and IEEE. He has spoken at conferences such as RAMS, ASTR, and Reliability Days. Mr. Bahret is author of the second edition of How Reliable is Your Product: 50 Ways to Improve Product Reliability.