ISBN-13: 9783836418911 / Angielski / Miękka / 2007 / 256 str.
ISBN-13: 9783836418911 / Angielski / Miękka / 2007 / 256 str.
Cooperative business processes supporting the collaboration of companiesare of increasing importance as they help to reduce the complexity of cooperationscenarios and optimize time and costs. Ensuring that such processesreliably serve their purpose and meet the users expectations impliesachieving a high execution quality of the processes. In this book we proposean architecture that provides a new approach and generic infrastructure tosupport quality-oriented execution and optimization of cooperativeprocesses. We provide a classification of quality characteristics describing theexecution quality of processes. The quality characteristics can be monitoredautomatically and violations can be detected. A rule-based approach handlesconstraint violations and other exceptional events. This complements anyexception handling that is provided by process engines executing thecooperative processes and provides a generic solution for quality support.Furthermore, recommendations for the optimization of cooperative processesmay be derived based on the analysis of log entries. The book is targeted atscientists, researchers and practitioners in the area of business processmanagement.