Cooperative business processes supporting the collaboration of companies are of increasing importance as they help to reduce the complexity of cooperation scenarios and optimize time and costs. Ensuring that such processes reliably serve their purpose and meet the users expectations implies achieving a high execution quality of the processes. In this book we propose an architecture that provides a new approach and generic infrastructure to support quality-oriented execution and optimization of cooperative processes. We provide a classification of quality characteristics describing...
Cooperative business processes supporting the collaboration of companies are of increasing importance as they help to reduce the complexity of coo...