Quality Management, Value Creation and the Digital Economy

ISBN-13: 9781032519654 / Angielski / Twarda / 2023 / 200 str.

Joanna Rosak-Szyrocka; Justyna Żywiolek; Muhammad Shahbaz

Opis

In the conditions of the modern market economy, in which globalization and competition is rife, quality is of great importance for determining a company's position on the market. The changing and complex economic reality is shaping new market patterns whilst modern technologies influence purchasing decisions. This book presents an effective and novel framework for creating value in industry 4.0 conditions by building a smart enterprise model using quality management theories.

The book explores tools and platforms that can be utilised to contribute to the creation of the ideal quality for a demanding customers, using case studies from international contributors. It proposes novel architectures that drive economically viable production and services businesses, addressing unique industry 4.0 and 5.0 solutions in IoT that involve the entire spectrum of analysis, with a special focus on lean methodologies and cybersecurity.

This original book will be valuable reading for researchers and scholars in the areas of quality management, manufacturing, production and operations management.

Spis treści

1. The Phenomenon Of Industry 5.0: Challenges, Trends In Globalization Conditions

Mahmudul Hasan Laskar

2. Advantages And Disadvantages Of Industry 5.0 In The Twenty-First Century

Simona Bigerna, Silvia Micheli, and Paolo Polinori

3. Industry 5.0's Role In Achieving Sustainability In Multiple Sectors

Sumanta Bhattacharya

4. Client And Value In The Quality Management: A Case Of Society 5.0

Zafarullah Sahito, Raja Bahar Khan Soomro, and Anna-Marie Pelser

5. Transformation Customers Needs In The Aspect Of Client Value

Aditya Halim Perdana Kusuma Putra

6. Industry 4.0 On The Way To Companies’ Performance

Naveed R. Khan, Muhammad Rahies Khan, and Arsalan Mujahid Ghouri

7. The Influence Of Industry 4.0 On Client Value Added

Ravi Kumar Gupta and Udit Maheshwari

8. Quality Management For Assurance Value of The Customer In Industry 4.0 Times

Hana Štverková and Michal Pohludka

9. Good Management And Deploying New IT Tools In Industry 4.0 In The Value-Creating Direction

Elshan Ahmadov, Esra SİPAHİ DÖNGÜL, and Shajara Ul-Durar

10. The Ideal Quality In Industry 4.0 Model For The Company And Its Meaning In The Client Value Perspective: A Systematic Review

Farhan Mirza, Shajara Ul-Durar, and Abdul Jabbar

11. Quality And Value Management In Education In The Digitalization Era

          Shashi Kant Gupta and Joanna Rosak-Szyrocka

O autorze

Joanna Rosak-Szyrocka is Assistant Professor at the Częstochowa University of Technology, Faculty of Management, Department of Production and Safety Engineering, Poland.

Justyna Żywiołek is Assistant Professor at the Częstochowa University of Technology, Faculty of Management, Department of Production and Safety Engineering, Poland.

Muhammad Shahbaz is Professor of Economics at the Beijing Institute of Technology, China, and Visiting Research Fellow at the University of Cambridge, UK.