Quality Assurance and the Law

ISBN-13: 9781138464421 / Angielski / Twarda / 2017

Elaine Pritchard

Opis

English law lays down standards governing not only the quality of end products, but also the processes and systems by which it is achieved. Assuming no prior knowledge, this text provides an understanding of English law as it relates to quality assurance in manufacturing and service industries.

Recenzje

'The book contains the major sectors of law applicable to most organisations, many of which should be considered when developing or improving the QMS....should go a long way to assisting with the development of procedures aimed at prevention of litigation rather than as a defence against it'

Spis treści

Sources and Classification of English Law; Contract Law; The Tort of Negligence; The Consumer Protection Act 1987 and the General Product Regulations 1994; Sale and Supply of Goods Legislation; Fair Trading: Trade Description and Weights and Measures; Food Safety Act 1990 and General Food Hygiene Regulations 1995; BS EN ISO 9000 Quality Systems.

O autorze

Pritchard, Elaine; Reeves, Richard