Michael J. Austin, PhD, MSW, MSPH is the Milton and Florence Krenz Mack Distinguished Professor Emeritus of Nonprofit Management and director of the Mack Center on Nonprofit and Public Sector Management in the Human Services at the School of Social Welfare, University of California, Berkeley. He is the former Dean of the University of Pennsylvania, School of Social Work and since 1992 he has served as Staff Director of the Bay Area Social Services Consortium (BASSC)
that is a collaborative composed of county social service directors, deans/directors of social work programs, and local foundation executives.
Sarah Carnochan, PhD, MSW, JD, is the Research Director for the Bay Area Social Services Consortium, where she leads collaborative research initiatives in partnership with a consortium of county human service agencies and universities. Dr. Carnochan's research has investigated social service delivery systems, organizational change and learning, and policy implementation in social service
organizations.