Positive Working Relationships: Revised Edition

ISBN-13: 9780080554822 / Angielski / Miękka / 2008 / 120 str.

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Opis

This book explores the skills of communication and assertive behaviour and how they enable openness and honesty to be brought into a relationship. It looks at how to develop better working relationships by applying these skills in three specific areas: negotiations, meetings and conflict management.

Spis treści

Communicate to connect; Behave assertively; Make meetings productive; Negotiate win-win solutions; Recognise and manage conflict; References.

O autorze

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