Organizational Learning and Technological Change

ISBN-13: 9783642795527 / Angielski / Miękka / 2011 / 368 str.

Cristina Zucchermaglio; Sebastiano Bagnara; Susan U. Stucky

Opis

The most innovative organizations are those that respond to and generate technological change by acting as effective learning systems. They reach high levels of innovation when structured to take advantage of the social, distributed, participative, situated learning processes developed by their members. The design of efficient learning organizations requires cognitive, technological, and social analysis. This volume in the NATO Special Programme on Advanced Educational Technology is about that analysis. The contributions focus on different key concepts, including community of practice, cooperation, and learning strategies in organizations. The book is not a comprehensive report on the field but it will substantially enhance the understanding of organizational learning and technology.

Spis treści

I. Organizations as Learning Bodies.- Technology in Support of Organizational Learning.- Practice Cannot be Reduced to Theory: Knowledge, Representations, and Change in the Workplace.- Ethnography and Organizational Learning: In Pursuit of Learning at Work.- Organization and Cognitive Design of (Technological) Learning Environment.- Learning is an Active and Personal Process.- II. Learning and Organizations.- Mental Models of Complex Systems: When Veridicality Decreases Functionality.- Error Management in Training: Conceptual and Empirical Results.- Decision Aiding in an Organizational Context.- User Interface Design from the Viewpoint of Human Learning.- Organizational Setting and Task Complexity: Interactions with Collective and Individual Cognitive Abilities. Elements for Elaborating a Framework.- Learning Strategies and Organizations.- III. Technology for Cooperative Learning and Working.- The School as a Workplace.- Intelligent Learning by Doing Tools for Technical and Dialectical Knowledge.- The Use of Computer-Mediated Role Play in Management Training.- Organizational Learning and Hypermedia: An Action Science Perspective.- Supporting Cooperative Work with Workflow Management Technology.- Computer Support for Cooperative Work: Computers Between Users and Social Complexity.- Communicating Through Pictures.- Complex Organizations, Knowledge-Intensive Applications, Software and Systems Development: A Case Study.