ISBN-13: 9780750636773 / Angielski / Miękka / 1998 / 108 str.
ISBN-13: 9780750636773 / Angielski / Miękka / 1998 / 108 str.
Contains two core modules which focus on the personal skills required by managers to help underwrite competence in all areas. This book includes the module Manage Activities that describes the principles of managing the processes and activities of any organisation in its efforts to satisfy the needs of their customers.