Meeting the Challenge of Human Resource Management: A Communication Perspective

ISBN-13: 9780415630214 / Angielski / Miękka / 2014 / 270 str.

Vernon D. Miller; Michael E. Gordon

Opis

While communicating is a vital skill for managers at all organizational levels and in all functional areas, human resource managers are expected to be especially adept communicators given the important interpersonal component of their jobs. This book compiles readings by thought leaders in the fields of HRM and communication. The chapters cover the foundations of strategic HRM and offer a critical review of the research literature on topics including recruitment, selection, performance management, compensation, and development.

Spis treści

Part I: Introduction  1. Communication and Human Resource Management: Historic Ties and New Relationships  2. The Importance of Communication in Fulfilling the Strategic Role of HRM  Part II: Staffing  3. Employee Recruitment  4. The Role of Communication in Intuitive and Analytical Employee Selection  5. Effective New Employee Socialization: A Review of the Critical Role of Communication  6. Promotions and Transfers  7. Disclosure and Deception: Communication Issues in Organizational Disengagement  8. How Staffing Functions Communicate to Organization Members and the Public  Part III: Developing  9. Meeting the Communication Challenges of Training  10. The Appraisal Interview: Finding the Right Words  11. Leadership, Ingratiation, and Upward Communication in Organizations  12. Change Management  13. Implications of Communication Research for Improving Developing Policies, Procedures, and Functions  Part IV: Conserving  14. Attitude Surveys  15. How Communication Affects Employee Knowledge of and Reactions to Compensation Systems  16. The Role of Communication in Employee Safety and Health Management  17. Managing Diversity through Effective Communication  18. Work-Life Issues  19. Media Management: The Integration of HRM, Technology, and People  20. Global Operations  21. Implications of Communication Research for Improving Conserving Policies, Procedures, and Functions  Part V: Epilogue  22. Mapping the ‘Trading Zones’ of Communication and Human Resource Management