Mastering Complexity: Adding Coherence Throughout Your Business with Dependency Structure Spreadsheets

ISBN-13: 9781138438095 / Angielski / Twarda / 2017

Stephen Denker

Opis

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.

Five-Step Problem-Solving Process

Identify the problem: Clearly state what needs improvement.

Analyze: Determine what causes the problem to occur.

1. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem.
2. Test Implement: Implement these actions on a trial basis to determine their effectiveness.
3. Standardize: Ensure that useful actions are preserved.

Spis treści

Work Has Structure. Business Process Structures. Building Dependency Maps. Exposing Logical Structure. Putting DSM Spreadsheets to Work. Tools.

O autorze

Stephen Denker