Managing Knowledge Networks

ISBN-13: 9780521514545 / Angielski / Twarda / 2009 / 362 str.

J. David Johnson

Opis

The information context of the modern organization is rapidly evolving in the face of intense global competition. Information technologies, including databases, new telecommunications systems, and software for synthesizing information, make a vast array of information available to an ever expanding number of organizational members. Management's exclusive control over knowledge is steadily declining, in part because of the downsizing of organizations and the decline of the number of layers in an organizational hierarchy. These trends, as well as issues surrounding the Web 2.0 and social networking, mean that it is increasingly important that we understand how informal knowledge networks impact the generation, capturing, storing, dissemination, and application of knowledge. This innovative book provides a thorough analysis of knowledge networks, focusing on how relationships contribute to the creation of knowledge, its distribution within organizations, how it is diffused and transferred, and how people find it and share it collaboratively.

Recenzje

'David Johnson's book presents a comprehensive examination of how information and communication networks have evolved overtime in personal, work, and broader environmental settings. What is unique about this book is that it taps into and synthesizes years of important research in communication network analysis and applies it to current day thinking and problems. This book is a must-read for any one interested in studying networks.' Alex M. Susskind, Cornell University

Spis treści

List of figures; List of tables; List of sidebars; Preface; 1. Introduction and overview; Part I. Fundamentals: 2. Forms of knowledge; 3. Network analysis; Part II. Contexts: 4. Context; 5. Managing knowledge networks; 6. Technology; 7. The spatial distribution of knowledge; 8. Bringing in the world outside; Part III. Pragmatics: 9. Creativity and innovation; 10. Productivity: efficiency and effectiveness; 11. The human side; 12. Finding knowledge; 13. Decision making; 14. Summary and commentary; Bibliography; Index.