Managerial Consulting Skills: A Practical Guide

ISBN-13: 9781138733565 / Angielski / Twarda / 2017 / 208 str.

Charles J. Margerison

Opis

This title was first published in 2001. The advisory role in organizations is more important today than it has ever been. To perform effectively, managers and professionals need the skills of the consultant. This manual is designed to provide practical help for all advisers, whether working within or outside the organization. It covers every aspect of the process, from interpersonal skills to organizational context, from planning to follow-up. This second edition reflects developments which have taken place since the publication of the first edition and now includes ten chapters on the impact that action learning has on change processes and the way that the Web is likely to influence consulting.

Spis treści

1: Purposes and Processes; 1: Why Managerial Consulting is Important; 2: How to Identify the Main Consulting Steps; 3: Key Processes of Consultation; 4: Time Management and Contracting; 2: Personal and Interpersonal Skills; 5: Interpersonal Consulting Skills; 6: How to Gain Permission and Territory; 7: How to Raise Energy Levels; 8: How to Establish Forums for Sharing and Comparing; 3: Principles, Plans and Models; 9: What is your Consulting Model?; 10: How Managers can Consult; 11: What is your Systems Overview?; 12: Why Role Consultation is Important; 4: Politics and Pressures; 13: The Politics of Consulting; 14: How to Involve the Make or Break People; 15: The Actors and their Scripts; 16: Factors Influencing Failure and Success; 5: New Developments; 17: Action Learning in Business; 18: How to Consult on the Web

O autorze

Charles Margerison