Management for Quality Improvement : The 7 New QC Tools

ISBN-13: 9780915299294 / Angielski / Twarda / 1988 / 336 str.

Shigeru Mizuno

Opis

With continuous improvement (kaizen) and Total Quality Control (TQC) becoming important to world class companies, there's a need to build quality into every management decision. This book presents tools to allow you to do just that."

Recenzje

"The 7 management tools are perhaps the most widely taught quality course in Japan in this decade. This is the best text seen to date. Read it and use it."

Bob King, Executive Director, Goal/QPC 06/01/04

"A real contribution to involving mid-management in a company's overall quality improvement efforts."

Davis R. Bothe, Director Quality Imp. Systems, Int'l Quality Institute, Inc. 06/01/04

Spis treści

Part I: An Overview of the Seven New Quality Control ToolsTotal Quality Control and The Seven New QC ToolsSeven New QC ToolsApplying the Seven New QC ToolsPart II: Details of the Seven New Tools for Quality ControlRelations DiagramKJ Method: Affinity DiagramSystematic Diagram MethodMatrix Diagram MethodMatrix Data-AnalysisProcess Decision Program Chart (PDPC)Arrow Diagram MethodEducation to Introduce the Seven New QC ToolsConclusion

O autorze

Sigeru Mizuno