Management and Supervisory Practices for Environmental Professionals: Advanced Competencies, Volume II

ISBN-13: 9780367678449 / Angielski / Miękka / 2021 / 276 str.

Herman Koren; Alma Mary Anderson

Opis

The second volume explains the advanced principles supervisors need to understand the art of communications and problems; the role of the supervisor as a teacher, a counselor; employee rights and unions; etc. and utilize in order to help people under their supervision to perform the work necessary, resolve problems, and make programs work.

Spis treści

1. Communications Part I: The Practical Art of Communications—Communications Problems 2. Communications Part II: Electronic Communications, Research, Meetings, Memoranda, Business Letters, and Reports 3. The Supervisor/Manager as a Teacher 4. Disciplinary Action, Complaints, and Grievances 5. A Supervisor’s/Manager’s Problem Cases 6. Performance Ratings 7. The Supervisor/Manager as a Counselor 8. The Supervisor/Manager and Civil Rights, Equal Rights Amendment, Employee Rights, and Unions 9. The Supervisor/Manager’s Role in Occupational Health and Safety for Employees