Lean in a High-Variability Business: A Graphic Novel about Lean and People at Zingerman's Mail Order

ISBN-13: 9781138387768 / Angielski / Miękka / 2021 / 226 str.

Eduardo Lander; Jeffrey K. Liker; Thomas E. Root

Opis

This clever and highly engaging graphic novel details a story about one organization’s Lean journey with inspiration from the Toyota Way.

Spis treści

1.1 Intro 1.2. Lean journey begins 1.3.1. TourScene1-Intro to ZMO 1.3.2. TourScene2-Service Center 1.3.3. TourScene3-Corporate Gifts 1.3.4. TourScene4-Pick Market 1.3.5. LeanTourScene5-Bread 1.3.6. LeanTourScene6-HotPod 1.3.7. LeanTourScene7-OR_Pick 1.3.8. LeanTourScene8-Check 1.3.9. LeanTourScene9-Assembly 1.3.10. Tour-Recomb 1.3.11. Tour-Pack_Ship 1.3.12. TourScene12-Hiring 2.1.1. FirstTimeAtTheLine 2.1.2 Approach 2.1.3. ZingHistoryServantLeader 2.1.4. Current condition and initial direction 2.2.1a. ImproveFlow-Layout 2.2.1b. ImproveFlow-Markets_Routes 2.2.2a. Leveling 2.2.2b. Pacing 2.3.1. First reflection 2.3.2. Takt 2.3.3. HYN 2.4.1. Second year reflection 2.4.2. SOP 2.5.1. ZMO continues alone 3.1.1. Improvement systems are not equal 3.1.2. TBP 3.1.3. Kata to the rescue 3.1.4. Release the Kata 4.1. Lessosn learned