Lean Office and Service Simplified: The Definitive How-To Guide

ISBN-13: 9781138434837 / Angielski / Twarda / 2017

Drew Locher

Opis

First Published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.

Spis treści

Endorsements, Introduction, 1. Organizing by Value Stream, 2. Creating Standard Work for Office and Service, 3. Creating Flow in Office and Services, 4. Creating Level Pull in the Office, 5. Establishing Visual Management in Office and Services, 6. Lean Tools for Office and Services, 7. Functional Applications of Lean, 8. Leading the Lean Organization, The Quality Toolbox, Forms

O autorze

Drew Locher