Lean Management Principles for Information Technology

ISBN-13: 9781420078602 / Angielski / Twarda / 2011 / 368 str.

Gerhard J. Plenert;Romit Dey;Arindam Banerji

Opis

Whether it's because of a lack of understanding, poor planning, or a myriad of other things, 50 to 60 percent of the IT effort in most companies can be considered waste. Explaining how to introduce Lean principles to your IT functions to reduce and even eliminate this waste, Lean Management Principles for Information Technology provides the tools and understanding to make better decisions, increase efficiencies, and make IT a major force in delivering sustainable improvements to your supply chain. The proven Toyota Production System principles described in this book have already helped many IT organizations double and triple their output. It introduces some of the most powerful Lean tools and techniques-including Six Sigma, value stream mapping, and spaghetti charting-and provides a methodology for implementing them to reduce waste in your IT environment. Discussing information production processes, IT systems, and change management through the lens of Lean principles, the book:

• Provides step-by-step guidance through the processes of implementing Lean principles in your IT supply chain management system
• Illustrates successful implementation across a range of industries and countries
• Examines how to use Lean methods to achieve ongoing improvement in IT personnel
• Explains how to implement Lean in the supply chain, while reducing IT cycle time and costs

The text reviews the major management challenges facing IT and illustrates solutions with stories, examples, and case studies of how Lean IT has led to unprecedented improvements in the private and government sectors. Demonstrating how to structure the components of your IT system in accordance with Lean, the book details the measures required to achieve and sustain a world-class Lean IT supply chain management system.

By introducing lean principles to an organization’s IT functions, it can develop and sustain a competitive advantage through improved supply chain operation. After introducing the principles of lean,this hands-on resource discusses how to implement them in the IT environment. Specifically, the authors detail the measures that can be used to define a world class IT system and explain how components of an integrated IT system can be structured in accordance with lean. They review many of the major management challenges facing IT today, and provide solutions demonstrated through stories and examples of how lean IT improvements have led to improvement in both the private and government sectors.

Spis treści

WHY A BOOK ON LEAN INFORMATION TECHNOLOGY? Why Look at IT? What Is the Problem? IT Background. Are We Doing the Right Things? The Art of Managing Change. BRINGING LEAN INTO INFORMATION TECHNOLOGY? How Can Lean Help IT? What is Lean? Are We Working on the Correct Problem? Or Are We Creating More Problems? The Lean IT Event. Meaningful Metrics. LEAN INFORMATION TECHNOLOGY ON INTO THE FUTURE. IT Maturity.