Lean Higher Education: Increasing the Value and Performance of University Processes, Second Edition

ISBN-13: 9780367901837 / Angielski / Twarda / 2020 / 406 str.

William K. Balzer

Opis

This second edition contains a substantial update with expanded material and reflects the significant growth of Lean Higher Education practices in colleges and universities worldwide.

Spis treści

Preface to the Second Edition. Preface to the First Edition. Acknowledgements. Author. Introduction to the Second Edition. Chapter 1 - The Case for Lean Higher Education. Chapter 2 - Lean Higher Education in Practice: An Overview and Case Study. Chapter 3 - Evidence Supporting the Successful Application of LHE. Chapter 4 - Preparing for the Successful Adoption and Implementation of LHE. Chapter 5 - Preparing for the Rapid Improvement Event. Chapter 6 - Conducting, Implementing, and Sustaining the Rapid Improvement Event. Chapter 7 - Lean Academic Processes. Chapter 8 - Making the Case for LHE Gaining the Support of Senior Leaders. Chapter 9 - Realizing the Promise of LHE. Appendix A. Index.

O autorze

Bill Balzer has over 35 years of experience in higher education. He is a professor of industrial-organizational psychology at Bowling Green State University where he holds an administrative appointment as Vice President for Faculty Affairs and Strategic Initiatives. Balzer has served in a number of leadership roles at the university including program director of the nationally ranked doctoral program in IO psychology, chair of the department of psychology, and Dean of BGSU Firelands College. In 1996-97, he was a Fellow of the American Council on Education and spent his fellowship year working in the office of the president at Wayne State University. Balzer’s research interests include understanding and improving the application of Lean principles and practices in higher education, expanding the contributions of IO psychology to the understanding, application, and evaluation of Lean, and measuring and improving job attitudes and performance. He has participated in numerous university initiatives to improve university processes and effectiveness, and advises colleges and universities contemplating the adoption of Lean. Balzer continues to publish and present work on LHE. He has consulted with profit and non-profit organizations including Owens-Illinois, Citibank, Pennsylvania State Police, Merrill Lynch & Company, and Procter & Gamble. For more information, visit http://leanhighereducation.com or contact Bill at wbalzer@bgsu.edu.