Leadership Basics for Frontline Managers: Tips for Raising Your Level of Effectiveness and Communication

ISBN-13: 9781138438200 / Angielski / Twarda / 2019 / 152 str.

Bill Templeman

Opis

This book is classified and organised into three major headings: personal effectiveness, leadership, and communication. It focuses on interpersonal management skills and explains what it takes to improve how frontline managers and supervisors communicate and relate to their employees and customers.

Spis treści

Preface -- Acknowledgments -- Introduction -- SECTION I Personal Effectiveness -- SECTION II Leadership -- SECTION III Communication -- SECTION IV Your Career.

O autorze

Templeman, Bill