ISBN-13: 9781926645544 / Francuski / Miękka / 2011 / 255 str.
ISBN-13: 9781926645544 / Francuski / Miękka / 2011 / 255 str.
"We have applied the concepts of this book to situations very real and very difficult with extremely positive results, improving our organization and making a better place to work and volunteer. "--Andrew Williams, CEO, Huron Perth Healthcare Alliance. French edition. 272 pp.