Keeping Your Valuable Employees: Retention Strategies for Your Organization's Most Important Resource

ISBN-13: 9780471320531 / Angielski / Twarda / 1999 / 284 str.

Suzanne Dibble;Dibble

Opis

Written for practitioners who continually find themselves sitting in the hot seat, this book focuses on one of the most important problems facing HR managers today - how to retain valuable employees in the face of unrelenting competition for their talent. Each individual sets his or her own boundary between work and personal life. Organizations must therefore design, implement, and sustain actions that are flexible enough to attract and retain the best employees. The book offers tools and techniques for employee retention. It takes a systematic approach to help readers understand the new employment relationship, respond to it appropriately, and plot a course through professional difficulty, and provides methods to determine what works and what doesn't for a given organization.

Spis treści

WHY WE ARE WHERE WE ARE.

Who Tore Up the Old Contract?

The New Contract.

As We Go Forward.

FOUNDATIONS OF RETENTION.

Retention Starts with...Job Descriptions, Recruitment, Selection, Orientation.

Retention Starts with Job Descriptions.

Retention Starts with Recruitment.

Retention Starts with Selection.

Retention Starts with Orientation.

MANAGING RETENTION.

Managing Retention.

Let′s Talk about Money.

Development and Career Opportunity.

Work Environment.

Performance Management.

Work, Family, and Flextime.

Counteroffers: When We Are About to Lose Someone We Want to Retain.

PUTTING IT TOGETHER.

Becoming an Employer of Choice.

SURVEY RESEARCH.

Survey of Factors Influencing Employees to Stay With or Leave Their Employers.

OTHER RESOURCES.

Ten Rules for Effectively Not Retaining the Employees You Want to Keep.

Employee Satisfaction Survey: Taking the Measure of the Organization.

Employee Handbook.

Exit Interview.

Bibliography.

Resources.

Index.

O autorze

SUZANNE DIBBLE is President of Professional Skills, Inc., a highly successful HR management consulting firm. Prior to founding Professional Skills, Inc., she was a human resources executive at Michigan Consolidated Gas Company.

Blurb

The Essential Guide to the Most Crucial Challenge Facing Twenty–First Century Human Resources Management "This book offers a practical, realistic approach to keeping the best employees. It draws on good theory and offers excellent advice." Dave Ulrich, Professor of Business, University of Michigan, and coauthor of Organizational Capability "Business owners who agonize over attracting and retaining employees will find a wealth of information. Suzanne understands how to apply today’s best ideas in human resources management to businesses large and small." E. Jill Pollock, President, Pollock Consulting Group, Inc., and Chair, Small Business Association of Michigan "A two–year Gallup study found that companies with a positive workforce reported higher profits, productivity, and lower turnover. Every organization would like these results. Suzanne shares her human resources experience and provides hands–on tools for retaining those people who are key to an organization’s success. It is an easy–to–read, practical guide for working with today’s and tomorrow’s employees." Hunter A. Pickens, President, The Pickens Group, Ltd.