Interpreting the CMMI (R): A Process Improvement Approach, Second Edition

ISBN-13: 9781420060522 / Angielski / Twarda / 2008 / 424 str.

Margaret K. Kulpa; Kent A. Johnson

Opis

Written by experienced process improvement professionals who have developed and implemented computer based systems in organizations around the world, Interpreting the CMMI^(R): A Process Improvement Approach, Second Edition provides you with specific techniques for performing process improvement. Employing everyday language and supported by real world examples, the authors describe the fundamental concepts of the CMMI model, covering goals, practices, architecture, and definitions, and provide a structured approach for implementing the concepts of the CMMI into any organization. They discuss getting started in the process improvement effort, as well as how to continue on to high maturity. They walk you through the myriad of charts and graphs involved in statistical process control and offer practical recommendations. They also provide information on blending different process improvement initiatives into organizational programs (including agile development), and in this edition include more in-depth information. The authors distill the knowledge gained in their combined 70 years of experience in project management, software engineering, systems engineering, metrics, quality assurance, appraisals, training, process improvement, and team building. Whether you are new to process improvement or an experienced professional, this volume will save you time wasted on false starts, false promises by marketers, and failed deadlines. The authors have been responsible for successfully implementing process improvement in several different organizations. This book is based on real-life experience, not on academic theories. It provides workable solutions to inherent challenges such as appropriate roles and responsibility, resistance to change, and meaningful documentation, thus transforming CMMI concepts into practical applications.

Spis treści

Section I: Introduction.Introduction. Beginning the Journey. Structure of the CMMI. CMMI Representations. Section II: CMMI Process Areas.Understanding Maturity Level 2: Managed. Understanding Maturity Level 3: Defined. Understanding Maturity Level 3: Defined. Understanding Maturity Level 4: Quantitatively Managed. Understanding Maturity Level 5: Optimizing. Section III: Implementation.Alignment of Multiple Process Improvement Initiatives.Is CMMI Right for Small Organizations? Establishing Your Process Improvement Organization.People, Roles, and Responsibilities.Documentation Guidelines.Documentation Guidelines.Planning and Tracking the Effort.Defining Processes, Procedures, Policies, and Charters.Section IV: Measurement.Measurement within the CMMI.A Boatload of Metrics.A Boatload of Metrics.Statistical Process Control.
A High-Maturity Perspective.Section V: Appraisals.Appraisals Using the CMMI.The SCAMPI A Approach.Those Damn PIIDs!Section VI: Odds and Ends.Agile and the CMMI.Closing Thoughts.References and Further Reading.Section VII: Appendices.Appendix A: Comparing CBI-IPI to SCE to SCAMPI.Appendix B: Myths and Legends of the CMMI.Appendix C: Checklists for Pilot Projects.
Appendix D: Organizational In-Brief to SCAMPI Team.Index.

O autorze

Margaret K. Kulpa, Kent A. Johnson