Interpersonal Conflicts at Work

ISBN-13: 9781854330871 / Angielski / Miękka / 1993 / 128 str.

Robert J. Edelmann

Opis

This book examines why conflicts arise and provides strategies for dealing effectively with relationships in the workplace. This is a practical guide with a section on harassment at work and what to do if conflict persists. It focuses on: rules of relationships; aspects of leadership and gender; personality and age differences; the role of our own beliefs and assumptions.

Spis treści

1. Causes and consequences of interpersonal conflict.

2. The difficult boss.

3. Difficult colleagues.

4. Difficulties in professional relationships.

5. Harassment at work.

6. When conflicts persist.

O autorze

Dr Edelmann is a well–known author and clinical psychologist with extensive counselling experience relating to occupational stress.

Blurb

This book examines why conflicts arise and provides strategies for dealing effectively with relationships in the workplace. This is a practical guide with a section on harassment at work and what to do if conflict persists. It focuses on: rules of relationships; aspects of leadership and gender; personality and age differences; the role of our own beliefs and assumptions.

This is an ideal text for all those experiencing conflicts at work, who want to find out how they can manage their relationships there.