ISBN-13: 9780877193449 / Angielski / Twarda / 2000 / 364 str.
This guide supplies practical advice to locate, evaluate, purchase and oversee intercultural services that are high-impact, productive and cost-effective. Readers are introduced to key intercultural concepts. Helpful examples and checklists lead managers step-by-step through all aspects of acquiring intercultural services. Lists at the end of each chapter describe the appropriate tools and services, including contact information.