ISBN-13: 9780415311625 / Angielski / Twarda / 2004 / 408 str.
ISBN-13: 9780415311625 / Angielski / Twarda / 2004 / 408 str.
Providing information on perhaps the most important survival-success skill of the 21st century - influencing - this study has tracked down trustworthy academic studies, translating their conclusions into specific, behavioural steps on effective influencing. It gives readers a practical guide to influencing that is grounded in the relevant theory.