ISBN-13: 9781849288118 / Angielski / Miękka / 2016 / 70 str.
With a quality management system (QMS) based on ISO 9001 you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability.ISO 9001:2015 A Pocket Guideprovides a useful introduction to ISO 9001 and the principles of quality management."