Human Resource Management and the Global Financial Crisis: Evidence from India's It/Bpo Industry

ISBN-13: 9781138201125 / Angielski / Twarda / 2017 / 170 str.

Ashish Malik

Opis

This book analyses managerial responses and people management strategies and processes adopted to deal with the global financial crisis. It examines key actors in the system and how they exercise strategic choices in a given strategic environment as well as how they respond and develop resilience in a globally integrated industry, in an emerging market context. The book focuses on the nature of strategic choices available to firms in the Indian information technology (IT) and knowledge and business process outsourcing (K&BPO) industry. It looks at how these Indian firms in the industry exercised their strategic choices to deal with their routine business and in times of a crisis how these routines were changed through learning and resilience. The book examines these changes in the human resource processes and how organisations adjusted to the changed business models.

O autorze

Ashish Malik is a senior lecturer at University of Newcastle, Australia, and his research interests are at the intersection of human capital formation, innovation and people management in knowledge intensive industries (e.g. IT, healthcare, pharmaceuticals and telecom), in particular on emerging markets such as India. He has co-authored and co-edited four research books, and his work has appeared in high-ranking academic journals such as Knowledge Management Research Practice, International Journal of Human Resource Management, International Journal of Manpower, Industrial Marketing Management, Journal of International Management,  Organizational Dynamics, Social Identities and Healthcare Management Review.