Happy Customers Faster Cash Mexico edition: A guide to effective communication in financial Customer Relationship Management

ISBN-13: 9781523610303 / Angielski / Miękka / 2016 / 146 str.

Marco Rosales; Marcel Wiedenbrugge; Cliff Wynn

Opis

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Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling customers again and again, hearing the same promises? Then this book is for you. Happy Customers Faster Cash is for business people, either fresh or seasoned, with or without a background in finance, who want to dramatically shorten the time required to convert accounts receivable into cash as well as their 'on the job learning curve' . Read and learn all about getting paid on time and keeping good customer relationships from people who have already been there.

• - Many practical tips and examples
• - Learn to better manage and control your own cash flow
• - Deal with excuses in a customer friendly and effective way
• - Take the lead and get paid....on time

This book is part of an international series. Currently the following country editions are available; Belgium, Eastern Europe, India, Ireland, Mexico and the United States. Each edition contains the full version of Happy Customers Faster plus three specific country chapters.
"The book is something I would gladly give out as a gift to my clients; it's as an excellent learning manual for their team and serves as a "refresher" to the seasoned professional."
Lou Figueroa, President Credit Decisions International, USA
"Happy Customers Faster Cash offers an outside-of-the-box treatment of the key areas of importance to the success of any credit and collection organization, regardless of enterprise size."
Patrick O. Connelly Phd, Founder and CEO Tao Institute for Credit and Risk Management, Clearwater, Florida, USA

Zawartość książki może nie spełniać oczekiwań – reklamacje nie obejmują treści, która mogła nie być redakcyjnie ani merytorycznie opracowana.