Feedback Toolkit: 16 Tools for Better Communication in the Workplace

ISBN-13: 9781138463332 / Angielski / Twarda / 2019 / 82 str.

Rick Maurer

Opis

This book provides expert guidance on using feedback as a performance improvement tool. It includes many simple tools readers can use to improve feedback in their work unit. The book suggests that feedback works best when the giver and receiver realize that they are in a dance together.

Spis treści

Preface to the Second Edition -- Acknowledgment -- About the Author -- Chapter 1 Using the Toolkit -- Chapter 2 Tools for Giving Feedback -- Chapter 3 Tools for Receiving Feedback -- Notes -- Index.

O autorze

Maurer, Rick