Family Businesses in Tourism and Hospitality: Innovative Studies and Approaches

ISBN-13: 9783031280528 / Angielski

Marco Valeri

Opis

This book provides a comprehensive collection of new insights into traditional paradigms, approaches, and methods, as well as more recent developments in issues related to family businesses in tourism and hospitality. The aim of the chapters is to verify whether, in the tourism industry, the “family business model” is an important development opportunity and, in particular, if it is an innovation driver, for this industry development. In this context, the authors contribute chapters from a diverse set of countries to investigate personal and family needs and preferences alongside the relationship between family business model, growth and profit maximization, and the development of tourism businesses through innovation drivers. SME competency, the impact of COVID-19 on performance and marketing, and policy improvements are also discussed in this volume.

Spis treści

Preface

 

Part 1 Entrepreneurial skills

 

Chapter 1

The effectiveness of government programs in the tourism sector: case of family business accommodations in Port Dickson, Malaysia

Sharala Subramaniam, Jeetesh Kumar and Marco Valeri

 

Chapter 2

Augmenting family businesses in craft tourism through entrepreneurial skills development among Southern Africa rural women

G. Makandwaa, S. Muparangib and F. Makudzac

 

Chapter 3

Innovation driving factors in tourism family business: a theoretical approach

Beatriz Adriana López-Chávez

 

Chapter 4

Main Competitive Factors in European small and medium-sized family hotels

Antonio E. Pérez Brito, Luís Lima Santos and Laura G. Duarte Cáceres

 

Chapter 5

Change and innovation in small family-owned hotels in the pandemic era: Α Delphi research method study approach

Christos Kakarougkas, Stavrinoudis Theodoros and Psimoulis Moschos

 

Chapter 6

Linking Business Owner’s Market Capability and Mobile Marketing Adoption: Experience from Tanzania

Alberto Gabriel Ndekwa

 

Chapter 7

The role of women entrepreneurs on family businesses in Turkey

Gül Erkol Bayram, Sinan Bayar and Ali Turan Bayram

 

Chapter 8

Factors influencing the adoption of digital marketing in the family business MSME’s owned by women entrepreneurs during covid-19

Azman Norhidayah and Albattat Ahmad

 

Part 2 Management models

 

Chapter 9

How to innovate and strengthen management accounting in a family restaurant business

Filipa Campos, Luís Lima Santos and Conceição Gomes

 

Chapter 10

Innovative approaches: Using DEMATEL Method in the Research of SMEs Operating in Tourism Sector

Ladislav Mura and Beáta Stehlíková

 

Chapter 11

Opportunities and Challenges of the Homestay Family Business Concept in Indian Tourism Sector: A Viewpoint Study

Suneel Kumar, Marco Valeri, Varinder Kumar and Sanjeev Kumar

 

Chapter 12

Influence of Smes’ network competencies on tourism industry performance

Romed Kavenuke

 

Chapter 13

Social Media and Online Marketing implications on Family Businesses Success: A tourism industry perspective

Ravinay Amit Chandra, Nikeel Kumar, Navneel Shalendra Prasad and Marica Mafi Stehens

 

Chapter 14

Impact of the covid-19 pandemic on the subjective well-being (swb) of participation in leisure, nature-based, and family activities

Jane Anak Abi, Ahmad Albattat, Wong Sek Herk, Nurul Azreen Binti Khairulanuar Zaini

 

Chapter 15

The boutique hotel stay as a source of individual customer experience: lessons for management and education

Adam Samborski and Iwona Samborska

 

 

 

 

O autorze

Marco Valeri is a Senior Lecturer in Organizational Behavior and in Tourism Management at the Faculty of Economics, Niccolò Cusano University, Rome (Italy). He is Visiting Professor at Taylor’s University (Malaysia). His teaching and consultancy fields include strategic management, leadership development, cross-cultural management, and international hospitality management. His research areas include strategy implementation, knowledge management, family business, crisis management, and network analysis. He was a visiting professor at several Universities, and member of several editorial boards of international tourism journals, reviewer and editor of several handbooks on entrepreneurship, tourism, and hospitality management (Emerald Publishing, Springer, and IGI Global). He is the Associate Editor of Tourism: An International Interdisciplinary Journal, Series Book Editor on New Perspectives in Tourism and Hospitality Management, Research Notes Editor of the Journal of Tourism, Heritage & Services Marketing, and Social Media Editor of the Journal of Family Business.