ISBN-13: 9781138491472 / Angielski / Twarda / 2018 / 216 str.
This book looks beyond what is necessary for compliance alone to address what makes a quality management system both effective and efficient. In addition, this book never forgets that real people must make any quality management system work; the book provides a blueprint for creating a quality management systems (QMS) that will assist practitioners assure product safety and efficacy and customer satisfaction.