Emotional Intelligence: A Simple and Actionable Guide to Increasing Performance, Engagement and Ownership

ISBN-13: 9780730391494 / Angielski / Miękka / 2021 / 184 str.

Amy Jacobson

Spis treści

Foreword viiAbout the author xiAcknowledgements xiiiIntroduction xvPart I What is emotional intelligence? 11 The history of emotional intelligence 32 Can EI be taught or are we born with it? 53 How do we measure EI? 9Part II Disrupting mindsets using EI 134 The EI Rewiring Process 155 Own it: Becoming self-aware and owning who we are 196 Face it: Controlling our emotions and working with them 417 Feel it: Understanding others and the impact we have on them 618 Ask it: Communicating with influence and purpose 899 Drive it: Being motivated and reaching our full potential 123Part III The future of EI in the workplace 14910 The importance of EI in an AI world 15111 EI and job titles 153Becoming emotionally intelligent 159Index 161

O autorze

Amy Jacobson is an experienced Emotional Intelligence specialist, sought-after speaker and inspirational leadership trainer and coach. She works with organisations and career-minded individuals to achieve outstanding results, high performance and success.