E-Quality : Bridging the Total Quality Involvement Gap

ISBN-13: 9781898723127 / Angielski / Miękka / 1996 / 118 str.

Gillian Shapiro; "tqm And The Supply Chai Paul (Principal Investigator Levy

Opis

Focusing on the European telecommunications sector, which holds a vital strategic position in an economy that relies on information-processing activities, this book highlights the largely untapped skills and potential contribution women employees can make to total quality programmes. It explains how the principle of equality-driven total quality can be extended to encompass the full diversity of a workforce, and how the principles involved can be applied to other industrial sectors.