E-Government: Information, Technology, and Transformation: Information, Technology, and Transformation

ISBN-13: 9780765619891 / Angielski / Twarda / 2014 / 343 str.

Hans J. Schnoll

Opis

This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government> refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites.

This volume in the Public Solutions Handbook Series focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes.

Chapter coverage includes:

• Online fiscal transparency
• Performance reporting
• Improving citizen participation
• Privacy issues in e-governance
• Internet voting
• E-government at the local level

Spis treści

Readable and practical, this workbook provides technical assistance and concrete advice for researching, writing, and teaching with cases. The exercises and worksheets encourage practicing skills and serve as a handy and affordable workshop alternative for both novice and experienced case writers. Nine stand-alone modules and 79 exercise worksheets guide case authors through the entire case writing process from research through publication. Special topics such as teaching students to write cases, learning how to review for others, and collaborative writing techniques are explained and will grab the readers attention. The book is written in a to-the-point, engaging manner and avoids academic jargon, acronyms, and inside terminology. It can be used as a stand-alone volume, or in concert with any other case writing manual.

O autorze

Hans Jochen Scholl is an associate professor at the University of Washington’s Information School. He teaches and conducts research on information management, process change, and organizational transformation in government and other organizations. He has studied the strategies, motives, and focal areas of business and process change in digital government projects as well as the current practices employed in such projects. His special interests include open government, transparency, integration, interoperability, organizational transformation, and strategic choices in mobile technology diffusion in digital government. His work has appeared in the International Journal of Public Administration, Transforming Government, Electronic Government, International Journal of Electronic Government Research, Government Information Quarterly, Action Research, and the Springer Lecture Notes in Computer Science. He is the principal investigator of the NSF-funded Fully Mobile City Government research project. He chairs the Electronic Government Track at the Hawaii International Conference on System Sciences (HICSS) and serves as a member of the organizing committee of the IFIP EGOVconference. He is the president of the Digital Govern[1]ment Society of North America and the vice chair of the IFIP TC 8.5 Working Group (Information Systems in Public Administration).